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 Forum index » DIY Hardware and Software » mod helper
buddy of mine has an issue with the e-m online store
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fonik



Joined: Jun 07, 2006
Posts: 3950
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PostPosted: Mon Nov 08, 2010 2:52 pm    Post subject: buddy of mine has an issue with the e-m online store
Subject description: and does not want to make it public...		 Reply with quote  Mark this post and the followings unread
a german diy fellow, known here at e-m as e-grad, has an issue with an order from the e-m store.
he contacted me, hoping i had an idea what to do. he tried to contact the e-m store before, without success.
below you'll fnd the quote in german.
he obviously ordered 2 PCBs for the MPS and got PCBs for the klee. long time ago he indeed ordered and got 2 PCBs for the klee. maybe a simple mistake?

how could we take care of it?

i sent this mail directly to howard, too.

e-grad wrote:
Hallo Matthias,

ich habe ein etwas ungewöhnliches Anliegen und hoffe, dass Du als Moderator bei electro-music mir helfen kannst:

Vor einigen Wochen habe ich über den electro-music Shop 2 PCBs für den MPS bestellt, bezahlt, aber 2 Klee PCBs bekommen. [Ich habe vor langem 2 PCBs für den Klee bestellt, bezahlt, bekommen, vllt. liegt da der Ursprung des Versehens?]

Ich habe inzw. mehrmals, auf diesen Fehler hingewiesen, leider ohne eine Antwort zu bekommen. Zuerst habe ich es 2 oder 3x über den Email-Account versucht, von dem ich die Lieferbestätigung bekommen habe, und dann noch einmal über einen Account, den ich vermutlich beim Shop gefunden habe.

Ich würde die Angelegenheit gerne klären, möchte aber keinen öffentlichen Thread starten. Nun hoffe ich, dass Du mir einen Ansprechpartner/Kontaktadresse nennen kannst, bei dem ich mehr Erfolg habe als bisher.

Sorry, für die Umstände.

LG, Ingo

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elektro80
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PostPosted: Mon Nov 08, 2010 3:17 pm    Post subject: Reply with quote  Mark this post and the followings unread
Sounds like an honest mistake. I´m sure Howard will sort this out ASAP.

Uh,, are there still some MPS pcbs in stock? Shocked
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fonik



Joined: Jun 07, 2006
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Location: Germany
Audio files: 23
PostPosted: Tue Nov 09, 2010 2:32 am    Post subject: Reply with quote  Mark this post and the followings unread
howard contacted me already. thanks, stein.
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